Effective 2024

Service Agreement

Transparent, reliable, and professional IT solutions tailored for your growth. At Ezy IT, we simplify technology so you can focus on what matters most.

1. Scope of Services

Ezy IT provides high-quality, cost-effective IT services designed specifically for small businesses and personal needs. Our commitment is to deliver "Big Tech" quality without the hassle or high price tags.

Web Hosting

Reliable, high-performance hosting environments with 99.9% uptime guarantee and localized support.

Systems Administration

Expert management of your servers and workstations, ensuring security patches and performance optimization.

Web Design

Bespoke, responsive websites that convert visitors into customers, customized to your unique brand identity.

Network Installations

Professional hardware setup, Wi-Fi optimization, and secure network architecture for home or office.

2. Payment Terms

Invoicing

Invoices are issued upon project milestone completion or monthly for recurring services. Standard payment terms are Net 15 days.

Custom Quotes

Specialized solutions are quoted individually. A 50% deposit is required for projects exceeding $1,000 to commence work.

Late Fees

Payments overdue by more than 30 days may incur a 5% monthly late fee to ensure sustainable operations for all clients.

3. Confidentiality

Ezy IT acknowledges that during the performance of services, we may have access to sensitive data. We pledge to maintain strict confidentiality of all client information, including but not limited to business strategies, customer data, and internal systems.

We utilize industry-standard encryption and security protocols to protect your data. This commitment remains in effect indefinitely, even after the termination of our service relationship.

Data Encryption
Secure Access
Privacy First